Compliance Reviewer and Coordinator—Oregon, Washington, Utah, Idaho, Montana & Wyoming
Full-time/Exempt

Position Summary –The CRC’s main objectives and goals are to coordinate the completion of the required compliance reviews and enter the reviews and review results into the compliance module for the assigned territory.

Duties & Responsibilities

• Maintains knowledge of the qualified reviewers available in the assigned territory.
• Maintain a qualified and trained reviewer status.
• Completes reviews during times when coordinating responsibilities allow.
• Monitors the compliance module for needed assignment of reviews.
• Coordinates with adjusting staff to be aware of high dollar reviews required.
• Assigns reviews as needed.
• Evaluates reviews and enters results in the module and closes reviews appropriately.
• Requests underwriting changes and provides required documentation through the underwriting department.
• Consults with the Compliance Supervisor on problems and procedural questions.
• Provides direct supervision of reviewers during the review process.
• Consults with claim supervisors on claim problems discovered during the review process.
• Performs other related duties as required or assigned.

Minimum Qualifications –To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



ProAg is an equal opportunity provider and employer. ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.

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Claims Auditor—Des Moines, Iowa
Full-time/Non-exempt

Position Summary –The Claims Auditor position provides a full range of  support to the Claims Supervisor. This position is involved in expediting the processing and payment of all claims. Must have the ability to read, analyze, and interpret procedure documents.

Duties & Responsibilities

• Ability to process loss claims for payment.
• Proficient knowledge of company policies and procedures.
• Proficient knowledge of company software applications to enter loss information into the system.
• Ability to communicate information clearly and effectively at Adjuster and Agent level.
• Ability to review and correct FCIC errors.
• Ability to produce and mail loss packets for the adjusters, if applicable.
• Performs other related duties as required and assigned.

Minimum Qualifications

• Requires a high school diploma with at least 2 years of experience in the crop insurance industry or in a related area.
• Strong analytical skills with an attention to detail.
• Demonstrates the ability to communicate effectively both orally and in writing with employees and the general public, to maintain confidentiality in daily operations, to conduct daily duties in a professional appearance and manner.

ProAg is an equal opportunity provider and employer. ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.

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National Crop Accounting Assistant—Lenexa, Kansas
Full-time/Non-exempt

Underwriter—Montana
Full-time/Non-exempt

Position Summary –The Underwriter position provides a full range of underwriting support and customer service to ProAg Management’s underwriting business units.  This position reports to the Underwriting Supervisor and is involved in the review and evaluation of crop insurance documents. 

Area Claims Supervisor—Oklahoma & Kansas
Full-time/Exempt

Position Summary—This individual will be responsible for the oversight and management of state and area claims adjusters in the territory included in their region. The Area Claims Supervisor will report directly to the Regional Claims Manager or the National Claims Manager. This position is involved in maintaining a strong working knowledge of regulatory rules and company regulations and procedures and communicating this information to adjusters.

Duties & Responsibilities—

• Responsible for maintaining an effective claims structure for the territory they represent. Provide direct supervision of the state and area supervisors for both Multi Peril Crop Insurance and Crop Hail insurance. Ensure all field claims activities are conducted in compliance with ProAg, state and federal standards.
• Provide training, guidance and assistance with problems and controversial claims. Timely error resolution is also a top priority.
• Ability to establish a working relationship with the Quality Control Department. Provide personnel to aid the QC Department, when necessary. Develop and implement training for adjusters in both Crop Hail and MPCI, in cooperation with QC and the National Training Manager for both classroom and field training activities.
• Develop and maintain a close working relationship with the Regional Vice Presidents and other personnel in each region within their territory. (Some territories may include multiple states and regional offices, depending on premium volume and projected claims load.) Assist in budget development, along with the National Claims Manager, and oversee the Loss Adjustment Expense to ensure the LAE is managed within budget expectations.
• Work closely with the area and state claims supervisors to ensure timely and accurate reporting of open claims and reserves to the National Claims Manager. Assist in the evaluation of each supervisor and adjuster in their region for both compliance (QC) and company performance reviews.
• Responsible for the promotion and execution of ProAg business strategies from time to time such as implementation and training of the LASS program to the field.
• Performs other related duties as required and assigned.

Minimum Qualifications—

• Degree in agriculture preferred.
• Previous crop insurance management experience is preferred. 5 years of crop insurance experience in claims or compliance is preferred.
• Computer skills are required, working effectively from an office in the home, if necessary.
• Demonstrates the ability to communicate effectively both orally and in writing with employees and the general public, to maintain confidentiality in daily operations, to conduct daily duties in a professional appearance and manner.

ProAg is an equal opportunity provider and employer. ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.

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Underwriter—Des Moines, Iowa
Full-time/Non-exempt

Position Summary—The Underwriter position provides a full range of underwriting support and customer service to ProAg Management’s underwriting business units. This position reports to the Underwriting Supervisor and is involved in the review and evaluation of crop insurance documents.

Duties & Responsibilities—

• Reviews documents for accuracy and timeliness.
• Ability to respond to common inquiries from regulatory agencies.
• Proficient knowledge of company policies and procedures.
• Proficient knowledge of company software applications to develop information for new or renewal policies and related reports.
• Ability to read and interpret FCIC documents.
• Ability to communicate information clearly and effectively.
• Ability to produce accurate written communication.
• Ability to analyze and research detailed policy information related to FCIC error resolution.
• Ability to analyze and revise reports.
• Ability to properly review policy information for insurance coverage, proper rating, reports from loss control consultants and other information to determine if application is acceptable for the program(s) available.
• Performs other related duties as required and assigned.
• Participates in surveys and studies by department to produce production and loss analysis reports as required.
• Assist with data entry.

Minimum Qualifications—

• Requires a high school diploma with at least 2 years of experience in the crop insurance industry or in a related area.
• Proven administration and customer service skills.
  • Provides excellent client service.
  • Communicates clearly using listening and oral communication skills to ask questions and respond to questions in an effective manner.
• Familiar with underwriting concepts, practices and procedures within the crop insurance industry.
  • Automated underwriting and/or processing systems.
  • Solution oriented.
  • Results driven, including effective planning and time management.
• Strong analytical skills with an attention to detail.
• Demonstrates the ability to communicate effectively both orally and in writing with employees and the general public, to maintain confidentiality in daily operations, to conduct daily duties in a professional appearance and manner.