Data Warehouse Developer–Anoka or Eagan, MN
Full-time

Position Summary–This position serves as a lead in the creation of the ETL (Extract/Transform/Load) Architecture process at ProAg for support of Business Intelligence (BI)/Data Warehouse (DW) projects. The Developer is also responsible for the design and development of the user interface to the warehouse. Employee must have knowledge of all components of the warehousing architecture. A wide degree of creativity and latitude is expected. This position reports to the Data Warehouse Lead.

Duties and Responsibilities:

• Establishes overall BI/DW architecture framework and related standards
• Coordinates developer activities with other developer roles
• Recommends new tools, technologies, approaches, best practices
• Reviews overall design of BI/DW projects
• Educates project teams on standards and overall BI/DW solutions
• Monitors BI/DW marketplace, recommends tools and techniques, identifies opportunities
• Develops overall ETL architecture and standards
• Administers Structured Query Language (SQL) services for SQL Server Integration Services (SSIS), SQL Server Analysis Services (SSAS) and SQL Server Reporting Services (SSRS)
• Provide Database Administration services for Data Warehouse

Underwriter—Lexington, KY
Full-time

Position Summary—The Underwriter (UW) position provides a full range of underwriting and customer service support activities to ProAg Management's underwriting business units. This position is involved in maintaining a strong working knowledge of regulatory rules and company regulations and procedures. This position is involved in the review and evaluation of crop insurance documents. The UW reports directly to the Underwriting Supervisor.

Duties & Responsibilities—

I. Underwriting

Internal

• Reviews documents for accuracy and timeliness.
• Demonstrates proficient knowledge of company policies and procedures.
• Demonstrates proficient knowledge of company software applications to develop information for new or renewal policies and related reports.
• Analyzes and researches detailed policy information related to FCIC error resolution.
• Reads and interprets FCIC documents.
• Produces accurate written communication.
• Analyzes and revises reports.
• Participates in surveys and studies by department to produce production and loss analysis reports as required.
• Performs other related duties as required and assigned.
  

• Responds to common inquiries from RMA and RSOs.
• Reviews policy information for insurance coverage, proper rating, reports from loss control consultants and other information to determine if application is acceptable for the program(s) available.
  

• Assists with data entry as needed.
• Collaborates effectively with other Underwriters and the ProAg organization.
• Communicates professionally and effectively both orally and in writing with other ProAg staff and customers.
• Presents a professional appearance at all times.
• Works closely with Sales, Claims, Compliance, and Accounting departments.
• Communicates orally, by correspondence or in person with clients to obtain further information, run quotes, explain company underwriting policies or service existing accounts.
  

• Follows procedures when handling calls from Agents.
• Demonstrates best practices and desired behaviors when dealing with problem underwriting concerns, issue resolution, and training.
  

• Requires a high school diploma and/or at least 2 years of experience in the crop insurance industry or a related area.
• Familiarity with underwriting concepts, practices and procedures within the crop insurance industry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Demonstrates the ability to communicate effectively both horizontally and vertically in orally and in written format with employees and the general public, to maintain confidentiality in daily operations, to conduct daily duties in a professional appearance and manner.
• Strong analytical skills with an attention to detail.
• Proven administration and customer service skills.
• Ability to learn and use Microsoft Office Suite and automated underwriting and/or processing systems.

Claims Processing Auditor-Des Moines, IA, Anoka, MN or Lenexa, KS
Full-time

Position Summary–Position Summary—The Claims Processing Auditor (CPA) position provides a full range of support to the Claims Department. This position is involved in expediting the processing and payment of all claims. Must have the ability to read, analyze, and interpret procedure documents. This position reports directly to the Claims Processing Supervisor in assigned territory.

Duties and Responsibilities–

I. Claims Auditing

• Monitors claims through auditing and data entry activities.
• Calculates user and system errors and tracks common occurrences.
• Audits PASS/OASIS for inconsistencies.
• Ensures claims are scanned into the system.
• Tracks claims for timeliness Logs claim packets that come into the regional office.
• Works closely with Underwriting to ensure any changes required to claims are made in the system prior to payment.
• Processes loss claims for payment. Reviews and corrects FCIC errors.
• Performs other related duties as required and assigned.

II. Service & Support

• Communicates information clearly and effectively at Adjuster, Supervisor and Agent level.
• Demonstrates timely communication to Claims Managers, Compliance, RVPs and other Regional personnel.
• Provides Claims Managers with procedural claims interpretation as needed.
• Provides support for Adjuster Schools and other training events as needed.
• Works closely with Underwriting, Compliance and Accounting departments.
• Provides support to other regions as needed through cross-training activities.

III. Minimum Qualifications

• Requires a high school diploma with at least 2 years of experience in the crop insurance industry or in a related area. Possesses strong analytical skills with an attention to detail.
• Must have the ability to read, analyze, and interpret procedure documents.
• Demonstrates the ability to communicate effectively both orally and in writing with employees and customers.
• Ability to maintain confidentiality in daily operations.
• Ability to conduct daily duties in a professional appearance and manner.

National Crop Accounting Assistant–Lenexa, Kansas
Full-time

Position Summary–The National Crop Accounting Assistant (NCAA) position provides administrative support for the national and regional crop accounting functions. Duties require the ability to multi-task and to keep accurate records for various projects within the national crop accounting function. Extreme attention to detail is important. This position reports to the National Crop Accounting Specialist.

Duties and Responsibilities–

I. Service/Support

• Communicates professionally both orally and in writing with other ProAg staff and customers.
• Maintains confidentiality as appropriate.
• Presents a professional appearance at all times.
• Follows appropriate crop accounting workflow procedures.
• Partners with other accounting staff as needed.
• Interacts with customers for other situations as needed.
• Performs other duties to support regional staff as needed.

II. Crop Accounting

• Assists regional office accounting specialists with the premium bills that are returned by the post office as undeliverable.
• Supports regional crop accounting functions when needed.
• Receives and processes crop hail and multi-peril payments according to guidelines.
• Imports and processes premium payments on a daily basis and balances subsequent reports that are generated.
• Tracks premium payment agreements; including but not limited to, contact the agent and/or insured about a pending payment owed and monitor timely payments. May interact with customers for other situations.
• Tracks and keeps records of crop accounting processing system tickets as submitted to the Help Desk.
• Performs other related duties as required and assigned.

Minimum Qualifications–

• Requires a Bachelor's degree or equivalent experience, with at least one year of crop accounting experience preferred.
• Knowledge of general accounting and the application of general accounting.
• Ability to communicate effectively and professionally, both oral and written, with employees and the general public, to maintain confidentiality in daily operations and to conduct daily duties with a professional appearance and mannerisms.
• Must be proficient in Microsoft Office Suite and database management.
• Strong analytical and problem solving skills with attention to detail.
• Participates in internal professional development opportunities.

Underwriting Supervisor–Anoka, Minnesota
Full-time

Position Summary–The Underwriting Supervisor (UWS) position provides a full range of underwriting support and customer service for all of ProAg Management's underwriting business units. Participates in (and may lead) the successful implementation of underwriting and company projects. Consistently plans, organizes and prioritizes a variety of tasks and responsibilities to achieve goals and objectives. The UWS reviews and evaluates individual or group insurance applications and documents. The UWS reports directly to the Regional Vice President in assigned territory.

Duties and Responsibilities–

I. Underwriting

• Reviews documents for accuracy and timeliness.
• Demonstrates proficient knowledge of company policies and procedures.
• Demonstrates proficient knowledge of company software applications.
• Supports the analyses and research of detailed policy information related to FCIC error resolution.
• Supports the interpretation of FCIC documents.
• Prepares and processes policies and endorsements.
• Monitors and manages reports.
• Performs other related duties as required and assigned.
• Responds to complex inquiries from Agents, RMA and RSOs.
• Supports the review of policy information for insurance coverage and other information to determine if application is acceptable for the program(s) available.

II. Manage/Coach

• Manages regional Underwriting Staff for Multi Peril insurance products.
• Assists in the development and implementation of training for Underwriting Staff.
• Assists in the performance evaluation of each Underwriter in assigned Region.
• Promotes the execution of ProAg business strategies including implementation and training of the OASIS program.
  

III. Service & Support

• Communicates orally, by correspondence or in person with account executives, clients and underwriters to obtain further information, run quotes, explains company underwriting policies or service existing accounts.
• Assists Sales, Claims, Compliance and Accounting in the resolution of problems and questions.
• Collaborates effectively with other Underwriting Supervisors and the ProAg organization.
• Presents a professional appearance at all times.
• May assist with data entry when needed.
• Assists Agents in the resolution of problems and questions.
• Demonstrates best practices and desired behaviors when dealing with problem underwriting concerns, issue resolution, training and Agents.

Minimum Qualifications–

• Requires an Associate's Degree and/or five years of experience in the crop insurance industry or a related field.
• Expertise with underwriting concepts, practices and procedures within the crop insurance industry.
• Proficiency in written and mathematical processes.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Demonstrates the ability to communicate effectively both horizontally and vertically in oral and in written format with employees and the general public, to maintain confidentiality in daily operations, to conduct daily duties in a professional appearance and manner.
• Strong analytical skills with an attention to detail.
• Proven administration and customer service skills.
• Ability to learn and use Microsoft Office Suite and automated underwriting and/or processing systems.
  

Underwriting Supervisor–Lexington, Kentucky
Full-time

Position Summary–The Underwriting Supervisor (UWS) position provides a full range of underwriting support and customer service for all of ProAg Management's underwriting business units. Participates in (and may lead) the successful implementation of underwriting and company projects. Consistently plans, organizes and prioritizes a variety of tasks and responsibilities to achieve goals and objectives. The UWS reviews and evaluates individual or group insurance applications and documents. The UWS reports directly to the Regional Vice President in assigned territory.

Duties and Responsibilities–

I. Underwriting

Internal

• Reviews documents for accuracy and timeliness.
• Demonstrates proficient knowledge of company policies and procedures.
• Demonstrates proficient knowledge of company software applications.
• Supports the analyses and research of detailed policy information related to FCIC error resolution.
• Supports the interpretation of FCIC documents.
• Prepares and processes policies and endorsements.
• Monitors and manages reports.
• Performs other related duties as required and assigned.

External

• Responds to complex inquiries from Agents, RMA and RSOs.
• Supports the review of policy information for insurance coverage and other information to determine if application is acceptable for the program(s) available.

II. Manage/Coach

Internal

• Manages regional Underwriting Staff for Multi Peril insurance products.
• Assists in the development and implementation of training for Underwriting Staff.
• Assists in the performance evaluation of each Underwriter in assigned Region.
• Promotes the execution of ProAg business strategies including implementation and training of the OASIS program.

III. Service & Support

Internal

• Communicates orally, by correspondence or in person with account executives, clients and underwriters to obtain further information, run quotes, explains company underwriting policies or service existing accounts.
• Assists Sales, Claims, Compliance and Accounting in the resolution of problems and questions.
• Collaborates effectively with other Underwriting Supervisors and the ProAg organization.
• Presents a professional appearance at all times.
• May assist with data entry when needed.

External

• Assists Agents in the resolution of problems and questions.
• Demonstrates best practices and desired behaviors when dealing with problem underwriting concerns, issue resolution, training and Agents.

Minimum Qualifications–

• Requires an Associate's Degree and/or five years of experience in the crop insurance industry or a related field.
• Expertise with underwriting concepts, practices and procedures within the crop insurance industry.
• Proficiency in written and mathematical processes.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Demonstrates the ability to communicate effectively both horizontally and vertically in oral and in written format with employees and the general public, to maintain confidentiality in daily operations, to conduct daily duties in a professional appearance and manner.
• Strong analytical skills with an attention to detail.
• Proven administration and customer service skills.
• Ability to learn and use Microsoft Office Suite and automated underwriting and/or processing systems.
  

• Maintain a qualified and trained reviewer status.
• Consult with the insured to obtain the needed information and documentation to complete the review process.
• Completes assigned reviews in a timely manner.
• Monitors the compliance module for assignment of reviews.
• Coordinates with adjusting staff to be aware of high dollar reviews required.
• Scans appropriate review documentation into the Quality Control module.
• Consults with the Compliance Supervisor or Compliance Reviewer and Coordinator on problems and procedural issues during the review process.
• Consults with claims adjusters with regards to the claim process to minimize review completion time.
• Consults with claim supervisors on claim problems discovered during the review process.
• Performs other related duties as required or assigned.
• Minimum Qualifications—To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience—Experience and/or training in the crop insurance industry. Candidate must have strong working knowledge of the industry rules, regulations and procedures. Degree in Agriculture preferred and/or strong farm background. Candidate must be proficient in Word, Excel, and the internet. Ability to communicate effectively and professionally orally and in writing.

• Exercises independent judgment in the handling of routine and complex claims.
• Conveys regulations and interpretations to Insureds and Agents on crop and policy provisions.
• Utilizes the Loss Adjusting Manual (LAM) during the creation of special reports on judgments outside of procedure.
• Understands APH procedures and verification practices.
• Provides input on assigning losses.
• Monitors claims work.
• Performs fact-finding (regarding crop damage), records information and transmits loss information to accurately assess indemnity.
• Ensures claims are scanned into the system.
• Uses LASS system functionality for supported crops and conditions.
• Completes and tracks claims for timeliness.
• Demonstrates an ability to organize and track work effectively.
• Demonstrates time management skills yet remains flexible for accommodating priority changes or unexpected events.
• Performs other related duties as required and assigned.

II. Service & Support

• Communicates information clearly and effectively at Supervisor, Insured and Agent level.
• Demonstrates timely communication with other Claims personnel, Compliance, and other Regional staff.
  
• Provides Claims Managers with procedural claims interpretation as needed.
• Provides training and/or technical assistance to other crop insurance adjusters as needed.
• Provides support to other regions as needed during high claims seasons.

Minimum Qualifications—

• Requires a high school diploma. Previous experience in the agriculture industry is preferred.
• Possesses strong analytical skills with an attention to detail.
• Demonstrates skill in interpersonal communications, negotiation, and conflict resolution.
• Demonstrates the ability to communicate effectively both orally and in writing with employees and customers.
• Ability to maintain confidentiality in daily operations.
• Ability to conduct daily duties in a professional appearance and manner.