Agent Licensing: NIPR Streamlines Contact Change Request Application

The National Insurance Producer Registry (NIPR) and National Association of Insurance Commissioners (NAIC) have released the Contact Change Request (CCR) Application that allows individuals to update contact information with the Producer Database (PDB) and state departments of insurance.

The CCR application will allow producers, agents, adjusters and navigators to update email, phone and fax numbers, in addition to physical addresses on file with the states. This new interface replaces the NIPR Address Change Request (ACR), which required individuals to have a resident license to change address information. CCR will allow contact changes for designated home state licensees, agents without a resident license, and inactive or expired licenses.

“NIPR is pleased to provide the CCR applications, which helps individual licensees comply with state insurance regulation,” said Karen Stakem Hornig, NIPR Executive Director. “This is a further step in our mission to help make the producer licensing process more cost-effective, streamlined and uniform.”

“The New Hampshire Insurance Department recently started submitting enhanced contact data to the Producer Database,” said Roger Sevigny, New Hampshire Insurance Commissioner and NIPR Board President. “We appreciate that the CCR application gives us the ability to streamline communications with licensees.”

The initial rollout for CCR includes 25 states that are accepting changes to individuals’ email, phone and fax numbers. NIPR anticipates the remaining jurisdictions will use the CCR application by the fourth quarter of 2015. The final stage of the CCR project will include adding the capability of business entities to change their contact information stored on the PDB.

About NIPR
Incorporated in October 1996, the National Insurance Producer Registry (NIPR) is a non-profit affiliate of the National Association of Insurance Commissioners (NAIC). NIPR developed and implemented the Producer Database (PDB) and Electronic Appointments/Terminations. NIPR is governed by a board of directors that includes seven members representing the NAIC and six industry members representing a cross-section of the insurance industry. For more information, visit

Source: National Association of Insurance Commissioners

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